Stakeholder Engagement

AWC engages with stakeholders across its business activities to understand expectations, key issues, and sustainability-related risks and opportunities. Stakeholders are identified and prioritized based on their level of influence on the Company’s strategic direction, operations, and long-term value creation, as well as the extent to which they may be affected by AWC’s activities.

For engagement purposes, stakeholders are categorized into Key Drivers, Key Influencers, and Key Supporters, reflecting their respective roles and levels of influence. Engagement is conducted through appropriate strategic, operational, and communication channels. Feedback and insights obtained are considered, as appropriate, in corporate strategy, risk management, and operational and sustainability-related improvements, supporting transparent and constructive relationships with stakeholders.

Key Drivers: Stakeholders with significant influence on AWC’s strategic direction, governance, and long-term value creation
Key Influencers: Stakeholders directly affected by AWC’s operations and sustainability performance
Key Supporters: Stakeholders influencing the business environment, including policy, industry practices, and public perception

Shareholders & Investors

Key Topics of Interest	Engagement Approach	AWC Response / Use of Feedback
Corporate governance and strategy Financial and sustainability performance Risk management and transparency	Strategic dialogue (AGM, investor briefings) Disclosure & communication (annual and sustainability reports, website) Investor relations channels	Inputs considered in strategic planning, capital allocation, and disclosure practices

Employees

Key Topics of Interest	Engagement Approach	AWC Response / Use of Feedback
Business direction and job security Career development and training Occupational health and safety Diversity and inclusion	Strategic and operational engagement (Townhalls, management communication) Internal communication platforms Feedback & grievance mechanisms	Feedback informs workplace practices, employee programs, and internal policies

Customers / Guests

Key Topics of Interest	Engagement Approach	AWC Response / Use of Feedback
Service quality and safety Data privacy and security Environmental and social responsibility	Operational engagement (surveys, service channels) Disclosure & communication (digital platforms) Feedback mechanisms	Feedback informs service improvement and customer experience design

Tenants

Key Topics of Interest	Engagement Approach	AWC Response / Use of Feedback
Fair business practices Building quality, safety, and reliability Environmental performance and data transparency	Operational engagement (tenant meetings, coordination forums) Disclosure & communication (reports, digital platforms) Feedback & grievance mechanisms	Inputs used to enhance tenant experience and building management practices

Business Partners / Suppliers

Key Topics of Interest	Engagement Approach	AWC Response / Use of Feedback
Ethical business conduct Quality, reliability, and compliance Labor and environmental standards	Operational engagement (supplier meetings, contract processes) Disclosure & communication (Supplier Code of Conduct) Feedback & grievance mechanisms	Feedback informs supplier management and sustainability requirements

Communities

Key Topics of Interest	Engagement Approach	AWC Response / Use of Feedback
Community impacts and quality of life Local employment and economic contribution Environmental protection	Operational engagement (community meetings, site engagement) Partnerships and community programs Feedback & grievance mechanisms	Inputs considered in project planning and community development initiatives

Government & Regulators

Key Topics of Interest	Engagement Approach	AWC Response / Use of Feedback
Legal and regulatory compliance Public policy and sustainable development	Strategic and operational dialogue (regulatory meetings, consultations) Formal reporting and disclosures	Inputs considered in compliance management and operational planning

Media

Key Topics of Interest	Engagement Approach	AWC Response / Use of Feedback
Corporate direction and performance Sustainability initiatives and progress	Disclosure & communication (press briefings, interviews, publications)	Engagement supports transparent communication and public understanding

Industry Associations

Key Topics of Interest	Engagement Approach	AWC Response / Use of Feedback
Industry standards and best practices Sustainable tourism and development	Strategic dialogue (forums, working groups) Partnerships and knowledge sharing	Engagement supports continuous improvement and alignment with industry standards